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Accessibility Statement for ISAIA

Effective Date: 15 December 2018

ISAIA Corp is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

ISAIA Corp takes the following measures to ensure accessibility of ISAIA:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility targets and responsibilities.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. ISAIA is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.0 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication, after a session expires, does not cause loss of data. Some videos have sign language interpretation.

Feedback

We welcome your feedback on the accessibility of ISAIA. Please let us know if you encounter accessibility barriers on ISAIA:

  • Phone Number:(800) 881-3880
  • E-mail:
  • Visitor address: 257 PARK AVE SOUTH
  • Postal address: 10TH FLOOR
  • @isaia
  • @isaia

    Technical specifications

    Accessibility of ISAIA relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

    • HTML
    • CSS
    • JavaScript

    These technologies are relied upon for conformance with the accessibility standards used.

    Assessment approach

    ISAIA Corp assessed the accessibility of ISAIA by the following approaches:

    • External evaluation

    Formal complaints

    We aim to respond to accessibility feedback within 2 business days and to propose a solution as soon as possible. You are entitled to escalate a complaint, should you be dissatisfied with our response to you.